Privacy Policy

At Arte House Ltd ("we," "us," or "our"), we take your privacy seriously and are committed to safeguarding your personal information. This policy outlines how we collect, use, and protect your data.

Information We Collect

We may collect personal information, including your name, contact details (such as address, email, and phone number), and details related to your interest in or attendance at our artworks, events, art fairs, and exhibitions.

How We Collect Your Information

Your data is collected when you provide it directly through email, personal interactions, or sign-ups for our mailing list on our website. Additionally, information may be gathered when you make a purchase from our store.

How We Use Your Information

We use the information you provide to communicate details about our services, keep you informed about artworks, artists, products, and events, and engage with you on related matters. Your data may also be processed to fulfil legal and regulatory requirements, verify your identity, and maintain security measures.

Legal Basis for Processing

Your data is processed under several legal bases. When you give explicit permission, such as signing up for our mailing list, we rely on your consent. If you make a purchase, processing may be necessary to fulfil a contract. In certain cases, we process data to comply with legal obligations. Where appropriate, we also rely on legitimate interests to enhance client experience, provide updates about our offerings, and deliver the services you request.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to access the personal data we hold about you and request corrections to any inaccurate or outdated information. If your data is processed based on consent, you have the right to withdraw it at any time. You may also update your communication preferences or request the deletion of your information by contacting us directly.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and tailor communications. By continuing to use our website, you consent to our use of cookies. You can manage your preferences through your browser settings. For more details, please refer to our [Cookies Policy].

Opting Out of Marketing Communications

If you no longer wish to receive marketing emails, you can opt out at any time by clicking the ‘unsubscribe’ link in our emails or contacting us directly. Even after opting out, you may still receive essential communications related to purchases, transactions, or legal notices.

Data Retention

Your personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted or anonymised.

Sharing Your Information

We do not sell, distribute, or lease your personal information to third parties without your consent, unless required by law.

Children’s Privacy

We do not knowingly collect information from children under the age of 14.

Data Security

We prioritise the security of your personal information by implementing encryption, access controls, and other protective measures. Only authorised personnel have access to your data, and additional security safeguards, such as anti-virus software and Two-Factor Authentication (2FA), are in place to protect against unauthorised access.

How to Contact Us

We are committed to ensuring your information remains accurate and up to date. If you need to access, update, or correct your data, please contact us at:

Arte House Ltd.
82 Goldborne Road, London, W10 5PS
hello@artehouse.co.uk

Changes to This Policy

This policy is effective from 1st May 2025 and may be updated periodically. Please review it from time to time to stay informed of any changes.